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NEISH CLOTHING maintains full ownership of the products until full payment has been obtained.
Delivery
Your order delivery time will be dependent on which country you are in. We aim to deliver worldwide where possible, if you have any questions please email sales@neishclothing.com.
UK orders before 2PM:
Tracked First Class Standard Delivery providing the next day is a working day.
Returns Policy
Damaged/Defective Goods
In the event that the product is faulty or defective for whatever reason, please email sales@neishclothing with:
Incorrect Item
If you have received an incorrect item, please ensure you return the goods in their original condition within 14 days of them arriving with you. The returned goods are your responsibility until they are delivered to our returns department. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning. Upon satisfactory receiving of the returned product and confirmation that the item shipped was incorrect, we will refund your postage and either arrange for a replacement to be sent to you or we will refund you the cost of the product.
Wrong Size
If the product doesn’t fit you, then please arrange for it to be returned to the address below. Please ensure you return the goods in their original condition within 14 days of them arriving with you. The returned goods are your responsibility until they are delivered to our returns department. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning. Upon satisfactory receiving of the returned product, if a replacement item is in stock, we will arrange for this to be sent out to you. If a replacement item is no longer in stock, we will refund you the cost.
Returns Address:
Neish Clothing,
41 Craven Road,
Altrincham,
WA14 5HJ